Introduction

Team Throws LLC ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information. By using our website (https://teamthrows.com), you consent to the practices described herein.

Information We Collect

We collect the following types of information:

Personal Information: Name, email, address, phone number, and organization details.

Payment Information: Collected through third-party providers (Stripe and PayPal).

Uploaded Content: Images or designs provided by customers.

Interaction Data: Cookies, IP addresses, analytics, and website usage data.

How We Collect Information

Information is gathered through:

Online forms and checkout.

Cookies and tracking technologies (Google Analytics, HubSpot, Facebook Pixel, Postmark).

Third-party integrations (HubSpot, Airtable, Xano, Fillout, Stripe, EasyPost, Freshbooks, Make.com).

How We Use Information

We use your data for:

Order fulfillment and customer service.

Transactional and marketing communications.

Personalization of your experience.

Internal analytics and improvement of services.

Sharing Information

We share data with:

Payment processors (Stripe, PayPal).

Marketing platforms (HubSpot, Postmark).

Database and fulfillment providers (Airtable, Make.com, EasyPost, Freshbooks, Xano).

We do not sell your personal information.

SMS and Email Marketing

We send:

Transactional Messages: Order updates, design requests, shipping and fundraiser notifications (as-needed).

Marketing Messages: Promotions and announcements (monthly).

– You opt-in via our website forms, explicitly selecting checkboxes for SMS updates and promotions. 

– Opt-out anytime by replying "STOP" to SMS messages or selecting "unsubscribe" at the bottom of any marketing email.

SMS Messaging Terms & Conditions

Program name: Team Throws SMS Updates

Message frequency: You will receive transactional messages as-needed depending on the services rendered or orders placed. You may receive up to 2 marketing messages per month.

Help keyword: Reply HELP for assistance.

STOP details: Reply STOP to unsubscribe at any time.

Carrier rates: Message & data rates may apply.

Hours of Operation: Promotional messages will only be delivered between 9 AM and 8 PM in your local time zone. Transactional messages may be delivered outside of these hours but will be limited to order and account alerts.

We will process any mobile number you provide as part of our SMS opt-in program in accordance with this policy.

Data Security and Retention

We safeguard your data with SSL encryption, secure databases, and strict access controls. Data is retained until a deletion request is received from you.

Data Breach Response

In the event of a data breach, we will:

1. Detect and assess the breach.

2. Contain and mitigate immediately.

3. Document the incident thoroughly.

4. Notify affected users promptly.

5. Provide support and clear guidance.

6. Review and enhance security measures.

Your Rights

You have the right to access, correct, delete, restrict processing, and transfer your data. To exercise these rights, contact us via email at ryan@teamthrows.com or by phone at 516-823-6718.

Cookies and Tracking Technologies

We utilize cookies and similar technologies for analytics, marketing, personalization, and customer support. You can opt-out through email unsubscribe links or browser settings.

Policy Updates

We may periodically update this Privacy Policy. Updates will be posted on this page. Please review it regularly to stay informed.

Agreement

By accessing our website or placing an order with Team Throws LLC, you agree to these Terms & Conditions.

Orders

Orders cannot be canceled once placed. Refunds are only issued for bulk orders incorrectly printed. We do not accept returns for custom orders.

Shipping and Fulfillment

Shipping is handled via USPS, UPS, and FedEx through EasyPost.

Classic Blankets: 45-55 days

Classic Rush Blankets: 16-28 days

Boost Blankets: 5-10 days (from St. Louis, MO)

Beanies: 20-25 days

Intellectual Property

Team Throws LLC retains ownership of all custom designs and mock-ups created by our team. We reserve the right to use these designs for marketing purposes.

Disclaimers

Products are provided "as-is" without guarantees or warranties. We disclaim all warranties to the fullest extent permitted by law.

Liability

Team Throws LLC shall not be held liable for indirect or consequential damages arising from the use of our products or website.

Governing Law

These Terms are governed by Florida law.

Dispute Resolution

Disputes will first be resolved informally. Unresolved disputes will proceed to binding arbitration in Florida. Small claims court is an available exception for disputes under $5,000. Arbitration will include disputes arising out of or related to our SMS program.

Changes to Terms

Team Throws LLC reserves the right to modify these Terms & Conditions. Changes will be effective upon posting on this page.

Contact Information

For any inquiries or to exercise your privacy rights, contact us:

Email:ryan@teamthrows.com, info@teamthrows.com

Phone: 516-823-6718

Address: 13638 Windy Monterey Trl, Delray Beach FL, 33446

Thank you for choosing Team Throws LLC.